Sound familiar?Thorold
- The call
- Someone backed the car in a little too far, a bin or a bicycle brushed the track, and since then the door starts to close and comes back up. One sensor now sits at a slightly different angle from the other.

By the end of the visit you have a door that closes from every control and reverses the instant the beam is broken, a sensor pair mounted level at the right height with steady indicator lights, wiring that is secured and out of harm's way, and a written note of what was found and what was changed. The technician walks you through the two tests you can repeat monthly, points out which light is which, and leaves the opener's diagnostic chart where you can find it. It is a small job that puts a large piece of your door's protection back in service.
Sound familiar?Thorold
Photo-Eye Sensor Alignment or Replacement · Thorold

Scene 1
Before anything is adjusted, the technician clears the strip of floor between the two sensors and looks along the beam line at sensor height. Things that break a beam are rarely dramatic: the corner of a recycling bin, a hose left coiled by the wall, a bag of salt, leaves blown in under the door, a cobweb bridging a lens, a new weatherstrip or track shoe that sits a little proud. Snow and ice piled inside the door in winter count too. With the path clean, the door is tried again, because a fair share of sensor calls end right here, with a lesson about where things can and cannot sit.
Scene 2
Alignment is done with the door open and the lights in view. The technician sets both sensors to the same measured height, loosens the wing nut on the receiving side, and turns the sensor a fraction at a time until its indicator changes from dark or flickering to steady. The nut is tightened while the light is watched, because a sensor can drift as the fastener bites, and the sending side is treated the same way. Brackets are checked for play and the wire is re-clipped so it cannot tug the sensor out of line. A steady light on both sides, held through a few door cycles, is the standard.
Scene 3
You have a short written note of what was done: the opener make and model, what the diagnostic code and the sensor lights showed on arrival, whether the fault was alignment, wiring, sun or a worn sensor, what was replaced and where the new parts sit. It records the height the sensors were set at and that both tests were passed with you watching. That note is useful for a home inspection, for the next technician, and for you, because it shows what normal looks like on this door so a future change is easy to describe over the phone.
What shapes the quoteThorold Garage Door Repair Co.
FeesSame any hour
Very often, yes. A blinking bulb after a close command is the opener reporting that its sensor circuit is unhappy, and the count of blinks is the message: one common family uses ten flashes for the sensors, while a short two-flash pattern usually means the wall control's lock button is on. Newer units add arrow codes that separate a blocked beam from a cut or reversed wire. Counting the flashes and telling the technician the make helps identify the cause before the visit.
Frequently. The sensors are fed by a thin two-conductor wire from the head unit that crosses the ceiling and drops down both sides of the door, and it is pierced by staples, cut by shelving screws, chewed by mice or pulled from its terminals more often than a sensor fails. Both sensor lights dark, or an opener code for an open or reversed circuit, points to the wire. The technician tests the run with a meter and repairs or replaces the damaged section.
Sunlight reaching into the receiving lens can overwhelm the infrared beam from the sending sensor, so for an hour or two the opener acts as if the path is blocked. Garages that face the low sun in winter see it most. The cure is to exchange the two sensors' positions so the receiver no longer looks toward the light, or to fit a small shade over the receiving lens. Once that is done the time of day stops mattering.
NiagaraOntario
Photo-Eye Sensor Alignment or Replacement · Beaver Dams, Thorold Park, Thorold South, Allanburg, Port Robinson
Every square is one home in a hundred.
On-site assessment
You press the remote, the door drops a few centimetres, then climbs straight back to the top while the opener light blinks.
(365) 364-0203, open 24/7.
On-site assessment preferred · (365) 364-0203, open 24/7